iCare ALLaga In Health+

The iCare ALLaga In Health+ provides up to Php 60,000 in coverage for emergency and inpatient care at accredited hospitals nationwide, including the top six (6) hospitals in Metro Manila.

Along with an Annual Physical Examination (APE), unlimited face-to-face consultations with general physicians, teleconsultations via iCare Telemed7, optional dental benefits, and a one-time Php 5,000 laboratory benefit at select partner clinics, the package includes Php 50,000 in Life Insurance, Php 50,000 in Accidental Death and Dismemberment (AD&D) benefits, and a Php 200 free load via Globe.

The iCare ALLaga In Health+ is for adults 18 to 65 years old.

iCare ALLaga In Health+ covers diseases that include, but are not limited to:

• Acute Bronchitis
• Acute gastroenteritis with dehydration
• Acute tonsillopharyngitis with moderate dehydration
• Acute Sinusitis
• Acute tonsillopharyngitis
• Acute Upper Respiratory Tract Infection
• Amoebiasis
• Cellulitis
• Dengue Fever
• Acute Pneumonia
• Typhoid Fever
• Urinary Tract Infection
• SVI (systemic viral infection) with fever
• Measles with high-grade fever
• Chicken pox with complications
• Leptospirosis
• Polio
• Cholera
• Diphtheria
• Pertussis
• Tetanus
• Rabies
• Meningitis
• Chikungunya
• Malaria
• Anaphylactic Shock
• Acute Appendicitis
• Acute Gastritis

iCare ALLaga In Health+ covers accidents that include, but are not limited to:

• Accidents, excluding Cerebrovascular (Stroke)
• Fracture, new
• Burns, new
• New animal bites, including first dose of vaccines up to a maximum of Php20,000
• Cuts, new, needing suturing
• Sports injuries, contact and noncontact sports, excluding professional sports and high-risk sports
• Accidental chemical poisoning

A Member’s eligibility to emergency care benefits under the Agreement shall be based on the final medical diagnosis.

Upon purchase, you can register online at https://services.icare.com.ph/ .

From the day you register ("registration date"), the health voucher will be activated after fifteen (15) calendar days after successful registration. Your health voucher is valid for 12 months.

Example: Registration date is Day 0. If you register on August 1, your health voucher will be activated on August 15. It will then be valid from August 15, 2026 to August 14, 2027.

You have to register a name to your prepaid plan within 90 days from purchase date. The serial code will be valid up to then. After which, your serial code will no longer be available for registration.

For emergency availment:

Go to an iCare-accredited hospital and proceed to ER. Present your iCare e-voucher and a government-issued ID. If your case is coverable, your hospitalization will be covered by your e-voucher up to the benefit limit indicated. Services that are not covered by the e-voucher can be settled directly with the hospital.

For face-to-face medical consultations, Diagnostic Procedures, and Annual Physical Examination

Set an appointment with the doctor via phone call prior to the day of your visit to make sure that he will be holding his clinic on the day you desire to have your consultation and to ensure that you will be accommodated.

You have to present a Letter of Authorization (LOA), personalized membership health voucher, and one (1) valid ID to the doctor on the day of availment.

Note that the consultation must be availed within the LOA validity period, which is within five (5) calendar days starting from the day of issuance and must be provided by the doctor indicated in the LOA.

Also, for diagnostic procedures, the member should have a doctor's request prior to availing of the services.

For Telemedicine/remote consultation through iCare Telemed7

You can access the iCare Telemed7 chatbot on Viber in three easy ways:

Option 1: Search for it on Viber:

Option 2: Scan the QR Code:

Option 3: Click the Link

You can access the iCare Telemed7 chatbot on Viber in three easy ways: You may also access it directly using this link: https://tinyurl.com/iCareT7chatbot.This will open the iCare Telemed7 chatbot in your Viber app.

For dental services:

Step 1: Search the list of dentists here, select a dentist of your choice and set an appointment before going to the clinic premises.

Please inform the dentist that you are under Reliant, formerly Filipino Doctors. You may call the following numbers for assistance:

• Landline: (02)79463418 / 93457595 / 79686449
• Mobile nos.: GLOBE 09171489890 / SMART 09399223580 / SUN 09257286830

Step 2: Upon confirmation of appointment, go to a clinic where you will avail of services and present your voucher with a valid ID.

For further queries, you may also send an email to fildoc01@yahoo.com or msc@icare.com.ph. Please be reminded that the status of accreditation of dentists may change from time to time due to terms and conditions in the Agreement.

Here are the steps to get an LOA for face-to-face medical consultations:

1. Select a doctor from here. Call the doctor's clinic to confirm the schedule and availability.
2. Call iCare Customer Service and request an LOA. (LOA will be sent through email).
3. Print the LOA.
4. Present the LOA to the doctor.
   Note: LOA is valid for 3 days from the date of issuance.

No. You cannot avail of the consultation service without an LOA. The LOA is the document that would inform the doctor that you have been authorized by iCare to have a consultation service.

Yes. A new LOA should be downloaded for every consultation service. The approval code indicated on the LOA signifies that iCare allows you to have the consultation service.

There is no limit on how many consultations you can avail in a day. You just need to generate separate LOAs for each consultation service you would need.

You can avail of consultation services with iCare-accredited general physicians.

You can find the list of iCare-accredited specialists here .

Yes. You can avail one-time outpatient laboratory access worth up to Php 5,000, excluding imaging procedures like X-ray, Ultrasound, ECG, 2D-Echo, CT scan, and MRI, redeemable exclusively at Healthway, Hi-Precision clinics, and The Medical City satellite clinics nationwide.

Please note that a doctor’s request is required before availing of the services.

No. The emergency coverage and hospital confinement is for one-time use only, regardless if the total annual benefit limit is consumed or not.

The outpatient laboratory worth PHP 5,000 is also for one-time use only.

No. You cannot register for this product if you are already enrolled in iCare’s other health care programs, even if your total benefit limit has already been consumed.

Yes. You can register for another ER Care prepaid HMO plan. Note that registration is one at a time only and follows similar activation period.

Yes, as long as you know the personal data of the individual and obtained his/her authorization to be registered.

We have prepaid health vouchers that can be given as gifts to your loved ones. The data required for registration are as follows:

• Full name
• Birth date
• Home address
• Email address
• Mobile number
• Gender
• Civil status

iCare ALLaga In Health+ is transferable as long as it has not yet been registered within 90 calendar days from the purchase date. This also lets you purchase the health vouchers as gifts.

No. You can only use it in iCare-accredited Healthway, Hi-Precision clinics, The Medical City satellite clinics, and hospitals nationwide.

Non-emergency and pre-existing conditions, congenital and maternity-related conditions, and other conditions under iCare’s General Exclusions list are not covered by this product.

An illness or condition is considered pre-existing if, prior to effective date of coverage:

1. Any professional advice or treatment was given for such illness or condition;
2. Such illness or condition was in any way already known to the Member; or
3. The pathogenesis of such illness or condition had already started (of which the Member may not be aware of).

Non-coverable accidents include, but are not limited to:

• Self-inflicted injuries
• Injuries from professional sports and high-risk sports
• Injuries or illnesses due to military, paramilitary, or police service
• Injuries from high-risk activities or suffered under conditions of war
• Accidents that are secondary to or contracted due to degenerative diseases such as Alzheimer’s Disease and Parkinson’s Disease

Fertility and pregnancy-related cases, aesthetic-related cases, ENT procedures, ophthalmology procedures and endoscopic procedures, and those related to all forms of behavioural disorders, developmental or psychiatric disorder, whether acquired or congenital, will not be covered.

For more information, see General Exclusions .